Patient Accounts Available by Phone
We are committed to helping you adhere to the Stay at Home order during this unprecedented time. If you have any questions about your Lima Memorial Health System or Lima Memorial Physicians financial statement, we are asking you to please contact our Patient Accounts Department by phone at 567-242-0460. Our team is available to help answer all of your questions.
For additional local information related to COVID-19, visit limamemorial.org/covid19
We understand patients may have concerns regarding the cost of healthcare and treatments. As a community-based, not-for-profit healthcare system, it is Lima Memorial’s mission to provide high-quality healthcare services to anyone who needs it, regardless of their ability to pay. Our billing representatives are more than happy to work with you to create a payment plan for your account. You can apply for financial assistance through the Ohio Hospital Care Assurance Program (HCAP) by completing our PDF form below.
Once you complete the form, please print, sign and return it to:
Lima Memorial Patient Accounts Department
1001 Bellefontaine Avenue
Lima, OH 45804
Download Lima Memorial Summary of Financial Assistance
Download Lima Memorial Hospital Financial Assistance, Billing and Collections Policy
The Hospital Care Assurance Program (HCAP)
The Hospital Care Assurance Program (HCAP) is the Ohio Department of Job and Family Services’ mechanism to meeting the federal requirement to provide additional payments to hospitals that provide a disproportionate share of uncompensated services to the indigent and uninsured.
For hospital services provided by Lima Memorial Health System on or after May 22, 1992, a person may be eligible for basic medically necessary hospital services at no charge if their income is at or below the federal poverty guidelines in accordance with Ohio Revised Code (occurred) section 5112.17. Any account that has occurred within the last three years may be eligible for the HCAP program based on the patient’s income and family size.
Download the HCAP/Charity Application Form.