COVID-19 (Coronavirus) Information

Your health and safety are our top priorities. Learn more about our COVID-19 evaluation and testing and our commitment to providing great care while maintaining the safest environment possible.

Visitor Restrictions

Visitation Policy

Current Visitor Policy & Restrictions

Visitor Restrictions – Updated November 6, 2020

Given the high exposure and spread of COVID-19 in our community, the following visitor restrictions are in place to protect the health and safety of our patients, healthcare providers and community.


Visitation is not permitted for hospitalized patients. The following exceptions apply:

Mother & Baby / Pediatrics

For mother & baby and pediatric patients, one designated partner or primary caretaker / guardian is permitted to visit. This must be the same designated individual throughout the entire duration of the patient’s stay.


For hospice and end-of-life situations, two visitors will be permitted at any one given time, for a duration of two hours at a time.


Any patient confirmed with having COVID-19 will be prohibited from having visitors, regardless of patient location. 


Outpatient Testing and Therapy

Visitors will not be permitted to accompany adult patients to their appointment, unless special assistance is required. Pediatric patients may be accompanied by one adult caregiver.

Surgical, Cardiac Catheterization & Interventional Radiology Procedures

Patients undergoing anesthesia for a surgery, cardiac catheterization or interventional radiology procedure may have one visitor accompany them for pre and post-procedural instructions. Pediatric patients may be accompanied by two adult caregivers. Visitors will be asked to wait in the patient’s room or return to their vehicle depending on the current capacity of the department.

Hemodialysis, Oncology and Infusion Visitor Restrictions

Individuals receiving hemodialysis, oncology or infusion services are not permitted to have visitors, unless a visitor is essential for the patient’s emotional well-being and care. Children, age 16 or under, will not be permitted.

Lima Memorial Physicians and Outpatient Locations

Visitors will not be permitted to accompany adult patients to their appointment, unless special assistance is required. Pediatric patients may be accompanied by one adult caregiver.

Emergency Center Visitor Restrictions

Visitors will be prohibited in the Emergency Center, including the lobby area. All visitors will be asked to wait in their car or return to their home. Exceptions will be made for children age 17 and younger and those with a disability. These individuals can be accompanied by a parent or legal guardian.

Clergy Visitation

Upon request of the patient, visitation from church clergy members will be permitted. If a patient is not fully awake, alert or oriented, a family member, spouse or closest next of kin may request a visit. Clergy will be required to follow all other visitor restrictions and policies, including universal masking and temperature checks. Clergy members are not free to indiscriminately visit other patients or go from room to room. If local clergy members have received requests to visit more than one patient from their congregation / parish, they will be required to have the name and approval from the patient for a visit. In this instance, the Administrator on Site or appropriate staff member will determine if any (NON-COVID-19) infection control cross contamination risks exist prior to approval of those type of visits. If you have any questions, please contact Pastoral Care Services at 419-998-4596.

Important Information Regarding Visitor Restrictions:

  • The Administrator on Site (AOS) MUST be notified if a hospitalized patient has an approved visitor. AOS is the only person who can provide exceptions and clearance for visitors.
  • All visitors must obtain a visitor badge before entering and undergo a health screening. Visitors who are sick will not be permitted to enter the hospital.
  • Children, age 16 or under, will not be permitted.
  • Once a visitor leaves for the day, he / she will not be permitted to reenter.
  • Family and friends will be permitted to drop off essential items for care and communication, and a LMHS associate will deliver these items to the patient’s room. Items must be dropped off between the hours of 9 a.m. and 7 p.m. Please do not bring valuables.
  • Family involvement in their loved one’s care is valued. Family-patient communication is encouraged through virtual means, including Skype, FaceTime and / or phone.

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